Vintage, Classic and Reworked items are non refundable.
Vintage items can be exchanged for another piece of the same value when received within 7 days of purchase and agreed with us via email.
Due to the nature of vintage, classic and reworked items, we regret that we can only refund these items if it has been agreed with us via email that you may return if there is damage that was not made clear at the time of purchase, mutually agreed by GEMINE DESIGN that it could not have occurred while in the ownership of the purchaser. We hope you understand the need for this and please note we are always as reasonable as possible.
SALE or DISCOUNTED ITEMS are non-returnable, which means no refund or exchange unless faulty.
NON-VINTAGE, NON-SALE, unworn items can be returned for refund only when received within 14 days of purchase, these items are stated as "NEW" on the product page, all other items including reworked vintage and classic pieces are labeled as such.